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Frédéric Paquette

Instructor and Customer Service Advisor

As a customer service advisor, Frédéric is in charge of incoming support calls, problem resolution as well as training and helping clients who use Nmédia's multiple Web services.

After about 15 years of experience in technical support of all kinds, he considers his day complete only if he has helped someone.

Ultimately, it's by helping others and being told "Thank you!" that he feels he did a great job.

Hometown: Drummondville

Favourite quote: "In sport as in life, there's no need to work too hard if you have the right technique."

Why Nmédia?: I like being part of this young and dynamic team. There's a family and a positive atmosphere.

Tastes & interests: Riding my motorcycle and playing sports & video games.

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